Step 1: Define your ideal trip
It all starts with a first online contact. You can email us, book a call, send us a Whatsapp or a FaceTime message, or contact us on the Chat.
We ask you to give us some primary indications about what you would like to do, how many days, how many people, and when you would like to come. We have some “Suggested” Tours, which can always be adapted to your requests and from which you can take inspiration. Or, we can build a tailor-made itinerary based on your specific interests.
We can build the perfect experience because we fully design, organize, manage and control all tours, not relying on third parties.
Step 2: Your tailor-made itinerary, down to the last detail
Once we have established your interests, we send you the proposal that best suits your requests and needs. You can make any changes, remove or add, in complete freedom, just as a tailor sews a suit on a person.
One week before your departure, we send you a detailed itinerary with all the necessary documents on site: entrance fees, train or plane tickets where applicable, vouchers, maps and directions to the meeting points, and telephone numbers. Also, we provide extensive recommendations about restaurants, deli and craft shops along your itinerary.
Finally, we book a call to review the Detailed Itinerary together and explain any unclear steps. In any case, we are always available to provide clarification during the trip.
Unlike traditional tour operators who rely on local correspondents and their fees, we handle every aspect of your trip personally. You’ll have a direct relationship with us, meaning no waste of time designing the tour and no extra costs “in the middle”. You’ll enjoy the convenience and peace of mind that comes from dealing directly with the primary organizer of your unforgettable Italian adventure.
Step 3: We follow you step by step
Once you are here, we follow your tour step by step. In the event of changes due to reasons beyond our control, for example, if there is a delay in the flight from home due to a strike, bad weather or other reasons, we intervene to reduce the inconvenience to a minimum.
All transfers are private, except when you use the train; in this case, we take you to the departure station and pick you up at the arrival station.
Our Guides, all licensed English-speaking professionals, meet guests at the hotel or at an agreed location; if a transfer is scheduled, the Guide and the Driver are in constant contact. The Guide also manages all the entrances to the museums. And if you prefer to visit a museum on your own, we provide tickets.
We are always at your disposal, 24 hours a day, with the flexibility only a local operator can have!
