Reviews


  • Truly the trip of a lifetime!

    Marcello,

    we had an absolutely fabulous holiday - truly the trip of a lifetime and we couldn’t have done it without VITOR

    Your itinerary was lovely and allowed to see and do everything we wanted to do! The accommodations were wonderful and the transfers were excellent- on time and very nice cars. Your communication was excellent and it was very comforting knowing we had a native Italian helping us if something went wrong. I would recommend VITOR (and I already have) without reservation! 

    ………………………

    Overall it was the absolute trip of a lifetime, we had a FABULOUS time and I would certainly recommend VITOR to friends (and I actually already recommended you to someone).

    Grazie Mille!!!

    Mara - United States

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  • Once in a lifetime!

    Marcello,

    We had the most delightful experience from the spa in Ortisei to the huts in the mountains. Our guide helped us to feel safe during our trek and was extremely experienced in all things alpine. We highly recommend this trip. Once in a lifetime. Thank you so much!

    Kathleen - United States

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  • Thank you Vitor Italy for making our trip hassle free and even more enjoyable!

    We had a wonderful 9 days trip in Italy credit to Vitor Italy. We would like to thank you, Marcello, for all the arrangements. 
    You have been very helpful and responsive to our enquiries and preferences right from the start.
    Transport were smooth and comfortable, local guides were very professional, some of the hotels even exceeded our expectations , although the hotel room in Rome was a bit small. 
    You have also been quick to clarify any miscommunication. We will definitely engage Vitor Italy again on our next visit to Italy. 

    Theng Sian - Singapore

     
  • It was difficult to pick a favourite as every place offers its unique beauty and charm

    We enjoyed our recent visit to Italy thoroughly.  We were very precise on what we wanted and VITOR had generally met our expectations.  Everything were on schedule, pick-ups were prompt, guides were knowledgeable.  It was difficult to pick a favourite as every place offers its unique beauty and charm.  We particularly love Venice – water taxi and gondolas ride!  Civita was unexpectedly charming.

    We spent a good 2 weeks in Italy but missed out some places.  We will certainly be back and would not hesitate to engage VITOR as our tour partner again!

    Grazie e Ciao

    Loh Pi - Singapore

     
  • Everything was super well planned and smooth

    Hi Marcello - wanted to drop this note to say what a wonderful trip we had in Italy. Of course the country is absolutely stunning at so many levels but also wanted to appreciate your support for making it even more memorable one by ensuring everything was super well planned and smooth and we hardly had any moments of challenge or inconvenience . Despite what people say - I still think winter is a great season to visit especially for people like us coming from the tropics. A few things I shld call out:
    1. All the hotels chosen were of the quality and service we expect. Thank you for understanding our style and needs.
    2. All the guides and drivers were excellent and made our tour better that extra notch. They were knowledgeable, super engaging , understood our needs (where to pause, where to photo etc) and in case of some last min change they accommodated very well (eg our driver Gino got us out swiftly of a bad accident situation in amalfi where we could have been caught up for long otherwise) . Ultimately it’s the people we meet that creates the final experience of a tour and this proves it. The only exception would be the guide for the city tour of Naples who was not very engaging but we were also pretty tired that day - so maybe it was more us than him.
    3. Appreciate you being available on WhatsApp always and guiding and accommodating small changes during the trip. Felt like we always had a “guide” we can fall back on for anything.

    We definitely look to come back again not too far in the future. Would like to focus more on Florence, Tuscany and other northern areas. Would also like to know if your company also covers multiple countries in same trip - maybe Italy and Swiss or Austria. That would be great. Anyways - will think of that next year. Thnx again for everything! Ciao!

    Nidhi - Singapore

     
  • Annalise said it was the best trip of her life!

    We are so happy with our trip! Below are our comments..

    Milan

    Loved the hotel, staff was very friendly and the breakfast was the best of the trip. Tour guide was exceptional (Lorella). Annalise's favorite spot

    Cinque Terre

    Accommodation was great. It was not a big deal but we weren't expecting to have to walk to our hotel from the parking lot. It was just a little confusing because neither the luggage guy or driver were very good at English and we werent sure where to go. It turned out the town is very small so you really couldn't miss it, but this was very minor.

    Florence

    Loved the hotel although a bit confusing for both drivers as there is some other place with the same name. Staff was friendly and breakfast was great. Tour guide was great, she took us to some of her favorite shops which was fun. It was good to find out from a local the good shops. Jenn's favorite city!

    Positano

    Driver was so friendly, he was trying so hard to communicate with us. 😊 He did a great job. Hotel was very nice and breakfast was good. Beautiful view and pool and great location. They have a new patio down at the beach which they share with a neighboring hotel. It was a little confusing at first because you were only allowed to use certain chairs but they had an employee down there making sure the guests were accommodated. Such a beautiful view and we definitely got a lot of exercise! 

    The hotel was very accommodating in trying to get us dinner reservations. Apparently it was quite difficult because of the amount of people. There were also two weddings there in the few days we were there so their restaurant was booked.

    Rome

    LOVED the hotel and the location, we both wish we could have stayed in Rome longer. There was a farmacy right down the street for our covid tests, very convenient. Vespa tour was so much fun. Our tour guide went above and beyond to show us what we wanted to see and of course it was super fun to ride the Vespa with a side car.  Next time we will stay in Rome longer. Driver was prompt to take us to the airport.

    Overall the trip was incredible! Annalise said it was the best trip of her life!

    I have no complaints, you did an amazing job!  Thank you so much and I really appreciate your help with the train delay.

    Jennifer - United States

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  • Thanks to Marcello, every moment will be fondly remembered!

    Marcello at Vitor Tours was so organized from beginning to end of our 9 day trip to Florence, Chianti, Reggio Emilia, Venice, and Rome. It was just the two of us on our trip and we would recommend him to anyone without hesitation! It can be daunting and a little nerve wracking trying to set up a trip so far from home, but Marcello is very responsive both before and during the trip. He usually gets back to you within a few minutes and all of the guides he set us up with said he is great to work with as well. Marcello thinks of everything for you and all of our guides were top notch and so passionate and knowledgeable. Many of them went above and beyond and spent extra time with us as well! We saw sights we never would have found on our own, wineries up in the hills, family farms making cheese, olive oil and balsamic, glass blowing, architecture, art, and hidden shops and local spots. We had enough food and wine shipped home, it felt like Christmas in Italy! It was the trip of a lifetime and thanks to Marcello, every moment will be fondly remembered!

    Dina - United States

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  • An Awesome Italian Experience!

    Many thanks to the professional team at Vitor Italy, my family had an unforgettable vacation.  All the tour guides are very knowledgable and dedicated, even armed with charts and iPads in their explanations!  The drivers too were very friendly and helpful.  The hotels selected by Marcello were very well located, making it an easy walk to shopping and attractions.  Finally, I appreciate the communication with Marcello on planning and walking through the itinerary so we know what to expect.  It demonstrates the expertise and experience by Vitor Italy in planning these trips.  Thanks Marcello and team!

    Eng Siong - Singapore

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